From prompt engineering to frontier company: why the model is no longer the differentiator
Three years ago, the question I heard most was: “what’s the best prompt?” Two years ago, it shifted to: “how do I do RAG?” Last year: “how do I build an agent?” This year, the conversation is different. People are asking how to transform an entire organization to operate with agents. Not a chatbot on the website. Dozens of agents embedded in business processes, with governance, observability, granular permissions. That progression tells a story, and we often discuss each phase as if it appeared out of nowhere. ...